Help & Support

We're here to help.

Have a question about your watches, alerts, or account? Reach out and we'll get back to you as soon as we can.

Email support

Drop us a line with your question, account email, and any details that would help us look into it. We typically respond within one business day.

hello@pachi.fit

Common questions

  • How do I set up a watch for a specific card or sealed product?
  • Why didn't I get an alert when a listing went below my target price?
  • How do I pause or delete a watch?
  • How do I cancel or manage my subscription?
  • I found a listing that should have triggered an alert but didn't — what should I do?